Email us at hi@sudorela.com

If you choose to return an item, the cost of return shipping will be deducted from your original payment method, unless the item arrived defective or the error was on our part. We accept returns on eligible full-priced items within 30 days of delivery, and on sale items within 14 days of delivery. Items that show signs of outdoor wear, or that arrive damaged, are not eligible for return or refund. Refunds on used items are issued at Sudorela's discretion.

Standard shipping is included on all orders and ships via ground delivery. Faster shipping options are available at checkout for an additional cost.

You'll receive an email with your order number once your order ships, including full shipping and tracking details.

We currently offer full sizes only. If you typically wear a half size, we recommend sizing up.

Sizes follow European sizing and are listed on our size chart for both men and women.

EU Size / US Size:
35 — W 5
36 — W 6
37 — W 7
38 — W 8
39 — W 9
40 — W 10 / M 7
41 — W 11 / M 8
42 — W 12 / M 9
43 — M 10
44 — M 11
45 — M 12
46 — M 13

If you're between sizes, we recommend sizing up for a more comfortable fit. Keep in mind your foot shouldn't overlap the edge of the cork footbed beneath the sheepskin — it should sit comfortably within the top perimeter. The leather will stretch slightly with wear, and the wool pile will naturally flatten over time.

With wear, the wool on the footbed becomes more compacted and less fluffy over time — that's expected. Footbeds are removable and replaceable, so you can refresh an existing pair. Replacement footbeds will be available on our site soon.

Our insoles use shearling — soft, high-quality sheep or lambskin that's warm, breathable, and naturally temperature-regulating.

Our anatomically molded cork footbed is designed to support your foot and adapt with wear.

All of our leather and sheepskin are sourced from the United States.

Sudorela slippers are water-resistant and fine for light snow or a quick rain shower, but they're not fully waterproof. We recommend avoiding puddles and brushing off snow rather than letting it melt in. If you'd like extra protection, use a suede protector spray made for the material and shake well before applying.

We recommend treating double-faced sheepskin with a silicone suede protector before first wear — shake well before spraying. To maintain, brush regularly with a soft, clean brush.

Care for leather styles the same way you would any quality leather shoe.

Wipe gently with a damp sponge, mild soap, and lukewarm water, then rinse with a clean damp sponge and cold water. Let dry naturally — avoid direct heat.