We want you to love your Sudorela pair. If something isn't right, here's exactly how returns and exchanges work.

• Full-priced items: 30 days from the delivery date
• Sale items: 14 days from the delivery date

• Items must be unworn, with no signs of outdoor wear
• Items must be returned in their original packaging
• Items that arrive damaged, or that show wear, are not eligible for a refund
• Refunds on used items are issued at Sudorela's discretion

The cost of return shipping is deducted from your refund, unless the item arrived defective or the error was on our part — in those cases, return shipping is free.

1. Email hi@sudorela.com with your order number and the reason for return
2. We'll send you return instructions and, if applicable, a prepaid label
3. Pack the item in its original packaging and ship it back

Once we receive and inspect your return, we'll confirm approval by email. Approved refunds are issued to your original payment method within 5-10 business days.

The fastest way to get a different size or style is to place a new order and return the original separately — that way you're not waiting on us to process the return before your new pair ships.

If your item arrives damaged or defective, email hi@sudorela.com within 7 days of delivery with photos, and we'll cover return shipping and send a replacement or refund at no cost to you.