Shipping policy

Shipping Policy – KALULUPAGE

Thank you for shopping with KALULUPAGE. We are dedicated to providing a smooth and reliable shipping experience for all our customers.

Order Processing

  • All orders are processed within 1–3 business days after payment is successfully received.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During periods of high demand, processing times may be slightly extended.

Shipping Time Estimates

Estimated delivery times are as follows:

  • United Kingdom: 5–12 business days
  • Europe: 7–15 business days
  • United States & Canada: 7–15 business days
  • International Orders: 10–20 business days

Delivery times are estimates only and are not guaranteed.

Shipping Costs

Shipping rates are calculated at checkout based on the destination and selected shipping method.

From time to time, KALULUPAGE may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Please allow 24–48 hours for tracking updates to appear in the carrier's system.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

KALULUPAGE is not responsible for delays, lost shipments, or additional costs resulting from incorrect or incomplete addresses provided during checkout.

Delays and Unexpected Events

Shipping delays may occur due to factors beyond our control, including:

  • Customs processing
  • Carrier delays
  • Severe weather conditions
  • Public holidays
  • High shipping volumes

We appreciate your understanding if delivery takes longer than expected.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our support team as soon as possible.

We will work with the shipping carrier to investigate the issue and help find an appropriate solution.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the order total.

Contact Us

For questions regarding shipping, delivery status, or tracking information, please contact us:

Email: sionaopaust8bc@hotmail.com