10% Member Savings
Save 10% on eligible SUDORELA products and accessories while your membership is active.
THE MEMBERSHIP
Membership, in simple terms
Join Sudorela Care Membership for $9.99/month and access eligible member savings, priority support, product guidance, and convenient online membership management.
MEMBER BENEFITS
What members get
Priority Support
Get dedicated assistance with membership and product-support questions.
Flexible Management
Manage your membership securely through Shopify customer accounts.
Product Guidance
Access useful product-care, usage, compatibility, and support guidance where available.
Member Offers
Access eligible member promotions when available.
Cancel Online
No minimum commitment and no cancellation fee. Cancel before your next scheduled renewal to prevent future membership charges.
HOW IT WORKS
Simple from day one
Join
Join Sudorela Care Membership for $9.99/month.
Enjoy Your Benefits
Access eligible member savings and support while membership remains active.
Manage or Cancel
Use the Shopify membership-management portal to manage your plan or cancel future renewals.
MONTHLY MEMBERSHIP
Clear monthly billing
One straightforward membership fee, billed monthly to the payment method associated with your membership.
- $9.99 USD per month
- Automatically renews monthly until canceled
- Recurring charges use the payment method associated with the membership
- No minimum commitment
- No cancellation fee
- Processed membership fees are generally non-refundable except for billing errors or where required by applicable law
MANAGE YOUR MEMBERSHIP
Already a member?
Open Shopify customer accounts to review and manage the controls available for your active membership.
- View membership
- Review upcoming billing
- Manage payment method
- Manage applicable address information
- Pause when supported
- Skip when supported
- Resume when supported
- Cancel membership
Need a break?
Pause or skip controls may be available through Shopify Subscriptions when supported by the active membership.
CANCELLATION
Cancel online when you need to
Cancel before your next scheduled renewal to prevent future membership charges. A cancellation does not reverse charges already processed or cancel product orders already placed or processing.
- No cancellation fee
- No minimum commitment
- Cancel before the next scheduled renewal to prevent future charges
- Cancellation does not automatically reverse a charge already processed
- Cancellation does not automatically cancel a product order already placed or processing
Ready to join?
MEMBERSHIP FAQ
Questions, answered
How much does Sudorela Care Membership cost?
Sudorela Care Membership costs $9.99 USD per month.
What benefits do members receive?
Active members receive 10% off eligible SUDORELA products and accessories, priority membership support, product guidance and care information, maintenance-related communications where applicable, and access to eligible member offers.
Does the 10% discount apply to everything?
No. The 10% benefit applies to eligible SUDORELA products and accessories. It does not apply to the membership subscription itself.
How does monthly billing work?
The $9.99 membership fee is charged every month using the payment method associated with your membership.
Does membership renew automatically?
Yes. Membership automatically renews monthly until canceled.
Is there a minimum commitment?
No. There is no minimum commitment.
Is there a cancellation fee?
No. There is no cancellation fee.
How do I manage my membership?
Use the secure Shopify membership-management portal to view and manage your membership.
How do I cancel my membership?
Open the Shopify membership-management portal and choose the available cancellation option. Cancel before your next scheduled renewal to prevent future charges.
Can I pause my membership?
A pause control may be available through Shopify Subscriptions when supported by your active membership. Check the membership-management portal for the controls available to you.
Can I skip a billing cycle?
A skip control may be available through Shopify Subscriptions when supported by your active membership. Check the membership-management portal for the controls available to you.
How do I update my payment method?
Open the Shopify membership-management portal to review and manage the payment-method options available for your membership.
How do I update my address?
Open the Shopify membership-management portal to manage applicable address information associated with your membership.
What happens if my payment fails?
Review your membership and payment method in the Shopify membership-management portal. For help, contact contact@sudorela.com.
Are membership fees refundable?
Processed membership fees are generally non-refundable except for billing errors or where required by applicable law.
What happens to an existing order if I cancel?
Canceling your membership does not automatically cancel a product order that has already been placed or is processing.
Can I join again after canceling?
You may return to the Sudorela Care Membership product page to join again when membership enrollment is available.
Who do I contact for help?
Contact the SUDORELA support team at contact@sudorela.com or visit the Contact Support page.